Our client is a company with the following specifications:
🗓Company History: 3+ Years
⚙️Company Industry: Hospitality
🏢Company Size: 11-50 Employees
Your Impact
As an Operations Manager, you will play a pivotal role in ensuring smooth, efficient, and high-performing day-to-day operations across multiple hotel branches.
- Your expertise in optimizing workflows and managing diverse teams will ensure that each branch operates at its highest potential.
- Your excellent knowledge of operational systems and cross-functional collaboration will be key to identifying challenges early and solving them quickly.
- Your collaboration with internal departments and local managers will help maintain a unified vision and drive continuous improvement.
- Your leadership skills will directly impact customer satisfaction, operational consistency, and team alignment.
What Success Looks Like
In this role, success means delivering consistent, high-quality operational standards across all branches while supporting growth and performance objectives. You’ll achieve this by building strong relationships with branch managers, proactively addressing operational gaps, and enabling teams to work efficiently and align with overall company goals.
Key Responsibilities Include:
- Leading regional and branch teams to ensure operational excellence and consistency.
- Implementing scalable systems and processes to streamline daily operations.
- Supporting local managers and teams to resolve issues quickly and effectively.
- Overseeing branch audits, performance reviews, and adherence to compliance protocols.
- Supervising financial processes and cash flow across branches to ensure transparency, accuracy, and timely reporting.
- Involving relevant stakeholders in process development and strategic planning to improve operational efficiency.
- Analyzing performance metrics to identify areas for improvement and optimization.
- Ensuring customer experience standards are met through strong operational support.
- Overseeing sales operations across all branches to ensure performance targets and service levels are consistently met.
- Managing the process of expanding and launching new branches, ensuring seamless integration into existing operations.
What You Bring
To excel in this role:
- You are skilled in managing multi-location operations to maintain consistent standards across all branches.
- You have proven experience in hospitality or hotel management, with a strong grasp of what makes both guests and teams thrive.
- You demonstrate strong skills in team leadership and people management, guiding diverse teams toward shared objectives.
- You possess analytical thinking skills and are comfortable using data to inform operational decisions.
- You demonstrate excellent organizational skills to manage parallel tasks and maintain oversight of multiple sites.
- You have a hands-on personality and approach challenges proactively, always looking for practical solutions.
- You bring outstanding communication skills to align with internal teams and regional leaders effectively.
- You are detail-oriented and ensure that no operational aspect is overlooked.
- You are adaptable and thrive in dynamic environments that require quick thinking and problem-solving.
- You have a continuous improvement mindset and actively look for ways to refine and optimize existing systems.
How This Position Elevates Your Career
This role offers you the chance to lead operations on a broad scale, giving you exposure to strategic decision-making, process innovation, and multi-unit management. You’ll expand your leadership impact, enhance your operational toolkit, and contribute directly to the long-term success of the organization.
How this company values your effort
- Attractive benefit package
- Opportunity for professional growth
If you’re ready to lead complex operations with focus, drive, and creativity, we’d love to meet you.
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