Company specifications:
🗓Company History: 5+ Years
⚙️Company Industry: Immigration Services
🏢Company Size: 11-50 Employees
Your Impact
As a Sales Support Manager, you will play a pivotal role in driving the efficiency, scalability, and performance of the sales organization.
- Your expertise in CRM systems, data analytics, and KPI design will provide the sales team with actionable insights and structured processes to improve conversion rates and overall productivity.
- You will ensure that lead management systems are optimized, enabling sales representatives to focus on closing deals while you engineer the underlying sales processes that fuel growth.
- Your leadership will foster alignment between sales, marketing, and operations, creating a high-performance environment where every decision is informed by data.
What Success Looks Like
Success in this role means transforming sales operations into a predictable, data-driven engine that consistently delivers measurable results. You’ll achieve this by building scalable processes, designing effective KPIs, ensuring accurate sales reporting, and enabling the sales team to achieve and exceed their targets.
Key Responsibilities Include:
- Designing, implementing, and optimizing sales processes to improve efficiency and scalability.
- Managing the CRM system to ensure accurate data entry, tracking, and reporting.
- Defining and monitoring sales KPIs and dashboards to evaluate performance and drive accountability.
- Overseeing lead management processes from acquisition to closure, ensuring timely follow-up and maximizing conversion rates.
- Collaborating with sales leadership to forecast revenue, identify pipeline gaps, and propose corrective actions.
- Conducting sales performance analysis and delivering insights for process and strategy improvement.
- Coordinating between sales, marketing, and customer service teams to ensure smooth cross-functional collaboration.
- Training and supporting sales representatives on tools, processes, and best practices.
- Driving automation initiatives to reduce manual work and enhance team productivity.
- Preparing regular reports for senior leadership, highlighting trends, risks, and opportunities.
What You Bring
To excel in this role:
- You are data-driven and skilled in translating analytics into actionable sales strategies.
- You have proven experience in managing CRM platforms and sales automation tools.
- You are experienced in defining and tracking KPIs that measure sales performance and productivity.
- You are skilled in lead management, from pipeline structuring to lead scoring and follow-up optimization.
- You are detail-oriented with strong organizational skills to manage multiple initiatives simultaneously.
- You bring strong project management skills to implement new systems and processes successfully.
- You excel in communication and collaboration, ensuring alignment across teams.
- You are adaptable and thrive in fast-paced environments that require proactive problem-solving.
- You are proficient in preparing executive-level sales reports and dashboards.
- You demonstrate leadership qualities, skilled in coaching and supporting sales teams.
How This Position Elevates Your Career
This role offers you the opportunity to become the architect of sales operations, directly impacting revenue growth and organizational scalability. By building data-driven systems and leading operational excellence, you will gain executive-level exposure, sharpen your expertise in sales engineering, and position yourself as a strategic enabler of growth within the company’s expanding international footprint.
How this company values your effort
- Competitive Salary
- Attractive benefit package
- Flexible working hours
If you are ready to engineer sales excellence and empower a high-performing team with data-driven insights, we’d love to hear from you!
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