Senior Account Manager

🗓Company History: 16+ Years

⚙️Company Industry: Technology

🏢Company Size: 10-50 Employees

Your Impact

As a Senior Account Manager, you will manage and grow a portfolio of strategic client accounts while ensuring long-term satisfaction, retention, and commercial growth.

• You will act as a trusted advisor to clients, understand their business priorities, and translate their needs into practical solutions that create measurable value.
• You will oversee account planning, client communication, renewal support, revenue expansion, and cross-functional coordination while working closely with internal teams to deliver a seamless client experience.

What Success Looks Like

Success in this role means building strong, long-term client relationships that support retention, account growth, and sustainable revenue expansion.

You will maintain a deep understanding of each client’s goals, identify upsell and cross-sell opportunities, and ensure that accounts are managed with strategic focus, commercial discipline, and consistent follow-up.

Key responsibilities include

• Managing and developing a portfolio of key accounts with a focus on retention, growth, and long-term partnership.
• Building trusted relationships with senior stakeholders, decision-makers, and key client contacts.
• Acting as the main point of contact for assigned accounts and ensuring a professional, responsive, and value-driven client experience.
• Developing strategic account plans that align client objectives with business growth opportunities.
• Identifying, qualifying, and supporting upsell and cross-sell opportunities within existing accounts.
• Leading regular account reviews, performance discussions, and client follow-ups to ensure alignment and satisfaction.
• Coordinating with sales, operations, customer success, product, and support teams to ensure smooth service delivery.
• Preparing account updates, forecasts, reports, and insights for internal leadership and relevant stakeholders.

What You Bring

To excel in this role:

• Proven experience in account management, key account management, customer success, or B2B commercial roles.
• Strong skills in managing strategic accounts and building long-term relationships with senior-level stakeholders.
• Experience in driving account growth through retention, renewals, upsell, cross-sell, and client expansion initiatives.
• Experience in working cross-functionally with internal teams to deliver solutions and resolve client challenges.
• Fluent English communication skills, especially in client-facing and international business environments.
• Strong communication and negotiation skills in managing complex client conversations professionally.
• Results-driven mindset with strong ownership, accountability, and attention to detail.

Must Have

• Proven senior-level experience in B2B account management or client-facing commercial roles, with strong English communication skills.

How This Position Elevates Your Career

This role places you at the center of client strategy, commercial growth, and long-term business partnerships within a multinational company.

As a Senior Account Manager, you will strengthen your expertise in strategic account management, stakeholder engagement, and consultative client development.

How The Company Values Your Efforts

• Supplemental health insurance
• Opportunity for professional growth
• Relocation allowance to Turkey

If you are an accomplished account management professional passionate about building strategic client relationships and driving long-term account growth, we’d be delighted to hear from you.

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